FAQ

What is Onlinedesk?

Onlinedesk is a company that offers a range of services related to digital marketing, advertising, and online presence. They help businesses establish and improve their online presence, engage with their target audience, and achieve their marketing goals using various digital channels and strategies.

What services does onlinedesk provide?

Onlinedesk typically offers a wide range of services, including website design and development, search engine optimization (SEO), social media marketing, content creation, pay-per-click (PPC) advertising, email marketing, online reputation management, digital strategy consulting, and analytics. They tailor these services to meet the specific needs and goals of their clients.

How can onlinedesk benefit my business?

Onlinedesk can bring numerous benefits to your business. They can enhance your online visibility, increase website traffic, improve lead generation and conversion rates, enhance brand awareness and reputation, engage with your target audience, and help you stay ahead of your competitors in the digital landscape. They bring expertise and experience in leveraging digital channels effectively to achieve your business objectives.

How do I choose the right onlinedesk for my business?

When selecting onlinedesk, consider factors such as their expertise, experience, portfolio of previous work, client testimonials, range of services, industry knowledge, team capabilities, communication skills, and pricing. It’s also important to ensure that the agency understands your business goals and can provide a tailored strategy to achieve them.

How long does it take to see results from digital marketing efforts?

The timeframe for seeing results can vary depending on various factors such as your industry, competition, chosen digital marketing strategies, and the current state of your online presence. Some tactics, like PPC advertising, can yield immediate results, while others, such as SEO, require more time for organic growth. A reputable digital agency can provide you with realistic expectations based on your specific circumstances.

How much does digital marketing cost?

The cost of digital marketing services can vary widely based on the scope of work, the level of competition in your industry, the size of your business, and the chosen strategies. Some agencies offer customized packages, while others have fixed pricing structures. It’s best to discuss your requirements with multiple agencies to get a clear understanding of their pricing models and how they align with your budget.

How do onlinedesk measure the success of their campaigns?

Onlinedesk typically use a combination of key performance indicators (KPIs) to measure the success of their campaigns. These may include metrics such as website traffic, conversion rates, click-through rates (CTR), cost per acquisition (CPA), return on investment (ROI), social media engagement, and more. The agency should provide regular reports and analytics to track the progress and effectiveness of the campaigns.

How do I get started with onlinedesk?

To get started with onlinedesk, begin by researching and shortlisting agencies that align with your requirements. Reach out to them and schedule initial consultations or meetings to discuss your business goals, challenges, and expectations. Based on these discussions, the agency can propose a customized digital strategy and provide you with an estimate or proposal outlining the scope of work, timelines, and costs.

What does “unlimited graphic design” mean?

Online Desk unlimited graphic design service includes unlimited requests and unlimited revisions. This means that you can make as many requests as you’d like, and we’ll work through them as quickly as possible. Once you submit your requests, your dedicated Project Manager will review them, to ensure we have all the details required. Then they’ll assign them to your design team.

Who is Online Desk for?

We design for:

Service Centres
Spas & Salons
Printing Companies
Churches
Not-For-Profits
Charities
E-Commerce and Retail Shops
Affiliate Marketers
Restaurants
Law Firms
Educational Institutions
Real Estate Agents
Mortgage Agents
Insurance Agents
Marketing Agencies
Social Media Managers
Business Development Managers

Online Desk is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high quality graphic design services, on an ongoing basis.

Who works on my requests?

Your dedicated design team does! Your team is made up of 1 Project Manager and 3 designers who specialize in different types of design.

Based on what you need, your Project Manager will assign your request to the designer best suited to complete it. Once that request is completed, we then move on to your next request.

We fulfill your requests two at a time, on a first-requested, first-fulfilled basis. This way you get what you need first, the fastest. If the priority of your requests ever shifts, after you’ve made a request, you can just let your project manager know. They will hit pause on your active requests if possible, and fulfill the task(s) that have become more time-sensitive.

Can you create print-ready designs?

We absolutely can!

Just be sure to provide these details when making your print requests:

Specify whether you need crop/trim marks added.
And specify the bleed size if you or your printer has a preference. Or, if they don’t, ask the Online Desk team to recommend and apply a bleed based on the dimensions of the design.

Once you receive your files please double check that all of the requirements, as per your brief and your printer’s specifications, have been met, before you proceed with printing.

We would also highly recommend getting a test print done to make sure that all the elements of your design, including components like QR codes, are displayed with the clarity you need for their intended use.

If you, or your printer, require any changes to ensure optimal print output please let us know and we’ll get those edits done as soon as possible.

How many tasks will my team work on each day?

As part of the Online Desk Graphics subscription, your Dedicated Design Team will have 2 tasks in progress for you at any given time. With the Graphics your Dedicated Design Team will have 2 graphic design requests in progress at any given time.

As your team completes tasks you’ll see them shift from being “In Progress” to “In Review” and you’ll see new requests getting started.

How many brands can I submit requests for?

An unlimited number. We’re happy to help you with as many designs as you need.

What kind of designs doesn’t Online Desk do?

We’re an experienced team but there are a few limits to what we can deliver.

We don’t fulfill the following types of requests:

Advanced Animations
Ad Development
Coding & Development
Copywriting
HTML5 Ads
Marketing Strategy
Photography
Storyboarding
Website, Mobile & App Design Projects

Do you use design templates?

At Online Desk, we deliver custom designs, created from scratch, or designs that are a combination of custom design and customized stock elements. The particular format just depends on what will provide the best output for the client’s brief.

When using any stock elements, we ensure that they are licensed appropriately so that you may use them as the end-user (i.e. not for resale).

In cases where clients require designs for resale, we deliver completely custom designs. So be sure to let your Project Manager know how your designs will be used when making your requests!

How hard is it to cancel a subscription?

Not hard at all. We keep things simple at Online Desk. No documentation or extensive process. You can cancel at any point in time. Just log in to your Online Desk account, and you can cancel with just a few clicks.

What Is Web Designing?

Web designing is an act of crafting web pages and giving them an organized and hierarchical structure.

What Are The Benefits Of Web Designing?

Responsive To All Devices
Performance and Speed
Reliable
Valid Mark Up and Clean Code

How Often I Will Get Report?

You will be given the URL of the site so that you can check the progress of your website anytime and anywhere.

What Package Should I Choose?

Website Design Packages should be chosen as per the layout and graphics you want on your website.

I Want To Get My Website Redesigned. Do You Do That?

Yes, we do that!! If your website has certain factors that degrade it’s performance and gives a bad user appearance. We’ll definitely help to redesign it!!!

What If I Change My Mind About The Look And Feel Of The Website?

Once you have confirmed the general layout of the agreed design we start the development of the website. If in case you change your mind concerning the design or any other major change, then we will complete up to 2 revisions free of cost. But more than that will be chargeable. However, all small revisions will be free of cost during the development phase. But if you change your mind after the website gets live then it will be treated as a new project and you will be billed as per standard hourly rates.

Does It Work?

A good website design is sufficient to engage the audience, drive traffic, and increase conversions.

What Details I Have To Provide?

When you contract with us for your website designing needs, then you have to give the following details to us

When should I create a website?

The answer to this question really depends on your needs and what you hope to accomplish with a website. If you are a business owner, it is important to create a website as soon as possible in order to reach new customers and grow your brand. A website can also be a great way to share information about your products or services with potential and current customers. If you are an individual, a website can be a fun way to showcase your interests or talents to the world. It can also be a great way to connect with friends and family online. Ultimately, the decision of when to create a website is up to you, but there are many benefits to having one regardless of your reasons for creating it.

What type of website should I choose?

There are many types of websites to choose from when creating your own. Your choice will depend on what you want your website to do. One type of website is a blog. Blogs are good for sharing your thoughts with the world and for building an audience around your ideas. If you want to share your personal life with friends and family, or if you want to start a business, a blog is a good option. Another type of website is a portfolio site. Portfolio sites are used by artists, designers, and other professionals to showcase their work. If you want to share your creative work with the world, a portfolio site is a good option. The third type of website is a store. Store websites allow you to sell products or services online. If you want to start an online business, a store website is a great option.

What Questions Should i ask to create a website?

When creating a website, the first step is to come up with a concept or idea for the website. This can be done by brainstorming and making a list of what you want the website to include.
Once you have an idea, the next step is to figure out who your target audience is and what type of website you want to create.
After that, you need to come up with a domain name and design for your site. Be sure to keep your target audience in mind when choosing a domain name and designing your site.
The next step is to set up your hosting and create your website’s content. This can be done by writing articles, creating pages, and adding images and videos.

Do I need a website maintenance Plan?

Yes, you do need website maintenance. It’s not optional. Just like you have to mow your lawn and trim your hedges, you have to maintain your website or it will go downhill fast. Think about it: a website is a reflection of your business. It’s the first impression people have of you, and if it’s not updated regularly, or if it’s full of errors, then potential customers will think you don’t care about your business. They’ll think you don’t care about them either. That’s why website maintenance is so important. It keeps your website looking good and functioning properly. It makes sure that potential customers see the best possible version of your business. And it shows that you care about your customers and your business.

How long does it take for the website to be built?

There is no definitive answer to this question as it can vary depending on the size and complexity of the website. However, on average, it can take anywhere from 2-6 months for a website to be built from scratch. This timeframe usually includes the time needed for designing the site, coding the pages, and testing it all to make sure it’s working properly. Of course, there are always exceptions to this rule, so it’s always best to consult with a web developer to get an accurate estimate.

How much should a company charge for website development?

When it comes to website charges, how much a company should charge is relative to the project at hand. Typically, there are four main website development cost factors: design, functionality, content and hosting. The most important aspect of website design is making sure that it looks good and reflects the company’s branding. Good web design will help to engage users and convert them into customers. Functionality is also important as it determines how well the website can meet the needs of its users. Important features include search capabilities, shopping carts and user registration modules. Content is what attracts users to websites in the first place and must be well-written and keyword-rich. Hosting is the service that makes a company’s website visible on the internet. It is important to find a reputable hosting provider that can offer fast loading times, good uptime and customer support.

Who to hire for website development?

When it comes to website development, there are many different factors to consider. One of the most important decisions is who to hire for the project. There are a few key things to look for when making this decision. First, it is important to find someone who has experience in website development. They should know how to design and build a website that meets your needs and looks great. They should also be familiar with the latest trends and technologies so they can create a website that is up-to-date. Second, it is important to find someone you can trust. You will be working with this person closely on your website, so you need to feel confident that they will do a good job and meet your expectations. Ask for references from past clients and check out their portfolios to get a better idea of their work.

How much should website renewal cost?

When your business is ready to renew its website, the first question you have to ask is how much this renewal will cost. The price of a website renewal varies depending on the size and type of site, the features and add-ons you choose, and whether you need new design elements or functionality. In general, you can expect to pay anywhere from a few hundred dollars to a few thousand dollars for a website renewal. There are several factors that will affect the price of your website renewal. The first is the type of site you have. A custom website will cost more to renew than a template-based site because it will require more time and effort on the part of the designer or developer. The number of pages and features on your site will also affect the price; adding new pages or features can add hundreds or even thousands of dollars to the cost of the renewal.

How many pages do I need on the website?

When it comes to web pages, how many is enough? This is a question that many people ask and the answer can depend on a variety of factors. Generally, the more pages your website has, the better it will be for your SEO (search engine optimization) ranking. This is because Google and other search engines like websites that are comprehensive and offer lots of relevant information. However, you don’t want to overwhelm your visitors with too many pages, especially if your website is still in its early stages. You can always add more pages as your website grows. Another thing to consider when deciding how many pages to include on your website is the type of business you have. If you’re running a brick-and-mortar store, you may not need as many pages as an online-only business.

Do you have to pay monthly for a website?

There are a lot of factors to consider when you’re starting your own website. One of the most important decisions you’ll have to make is whether or not to pay a monthly fee for a website builder platform or go with a free option. There are pros and cons to both choices. With a monthly fee, you typically get more features and support, but it can be expensive if your site doesn’t take off. Free platforms are great for budget-minded entrepreneurs, but they often have fewer features and limited support. So what’s the best option for you? It depends on your needs and budget. If you need a lot of features and support, then paying for a monthly website builder platform is the way to go. But if you’re on a tight budget, then using a free platform may be more appropriate for your needs.

Book A Call With Us

Ready to learn more about how Onlinedesk can help you save time, and money on your designs? Book a 1:1 call with a Online Desk Team member today! You’ll be designing better and scaling faster, in no time.

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